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  • Account Specialist I/II

    Manhattan Beach, California United States MANHATTAN BEACH, CA Full Time $57,432.00 - $84,024.00 Annually Jul 25, 2025
    City of Manhattan Beach Employer:

    MANHATTAN BEACH, CA

    Welcome to Manhattan Beach; a classic, casual California beach town with easy access to LAX. We are a residential community of just over 35,000 residents with an award-winning school district, unique shops and restaurants, worldwide corporate headquarters, and signature community traditions that are open to all.  Did I mention that the Beach Boys loved it here? In the 1962 hit song, “Surfin USA,” the Beach Boys said if everybody had an ocean, then everybody would be surfing “all over Manhattan!” That’s not far from the truth!  Upon visiting, the Manhattan Beach Pier and Roundhouse Aquarium is a natural starting point for discovering our town. It’s at the heart of our charming downtown shopping and dining district. You can play beach volleyball, shop at an independent bookstore and have a Jonathan Gold ranked meal all within a block radius. If you’re lucky enough to visit on a Tuesday, visit the Farmer’s Market from 12-4. And, as home to beach volleyball, each August we host the Manhattan Beach Open, the oldest, most prestigious professional volleyball tournament next to the south side of the Pier. Our residents cherish our hometown traditions. We held the first ever Pinewood Derby in 1953. Every fall is our Old Hometown Fair, October has the World Famous Pumpkin Race (really!) and the highlight of December is the Holiday Fireworks show on the second Sunday in December. Boasting seven public parks, including a botanical garden, the city provides a multitude of sports activities for its residents, including surfing and beach volleyball. Polliwog Park features a play structure accessible to all, a man-made lake, the setting for Sunday afternoon concerts during the summer months and the site of the Manhattan Beach Historical Society.   Manhattan Beach is also known for its award-winning school district. With the support of the community, the school district has attained national recognition and over 93% of graduates enter institutions of higher learning after high school. Every year, the Manhattan Beach Education Foundation raises money to improve Manhattan Beach public schools and annually hosts the largest charity wine auction in Southern California, the Manhattan Wine Auction. We aren’t just about outdoor activities. In 2015, we opened a brand new branch of the Los Angeles County library, a two-story building in downtown Manhattan with ocean views. As you can see, we value the healthy beach lifestyle. That’s why we are committed to preserving our environment. We were one of the first cities to ban plastic bags and have been a smoke-free town since 2014. As of February 2020, in order to reduce nicotine addiction and protect public health, we’ve also prohibited the sale of all tobacco products (including vape products) in the City.  We value inclusion for all, education, and community involvement. Come visit us in Manhattan Beach. We guarantee you will fall in love.

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    Job Description

    JOB SUMMARY

    The City of Manhattan Beach is now actively recruiting for the position of Account Specialist to join the Finance Department’s team of dedicated individuals. The City is looking for detail-oriented and highly organized candidates with great communication skills.

    City Hall is located steps from downtown and the beach in beautiful Manhattan Beach, CA. Join an engaged team of employees in weekly wellness activities, walks to the Pier and the local farmer's market for lunch on Tuesdays. Enjoy all that Manhattan Beach has to offer while growing your career in an AAA-rated City with a history of balanced budgets and financial stability.

    Under general direction, the incumbent performs a variety of clerical and fiscal support duties involving financial transactions and record keeping, including cashiering, accounts receivable, licensing, utility billing, transient occupancy taxes, parking permits, and citation processing; responds to general requests and inquiries; and does other related work as required.

    ESSENTIAL DUTIES

    Distinguishing Characteristics:

    Account Specialist I is an entry-level position. Initially, the incumbent’s work is observed and reviewed both during performance and upon completion; any changes in procedure or exceptions to rules are explained in details as they arise. As experience is gained, the incumbent is expected to perform the full range of duties with increasing independence.

    Account Specialist II is distinguished from the Account Specialist I by the difficulty and complexity of work performed. Account Specialist II can perform the full range of job duties, possesses specialized knowledge, abilities and skills, and often exercises independent judgment in the performance of his/her duties.

    The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.
    • Accesses, enters, logs, and retrieves pertinent customer and account information; creates new accounts; updates and maintains accounts and/or associated accounting records as required; and generates routine reports.
    • Accepts, verifies and processes payments for City receivables; retrieves, validates and processes payment import files from third-party vendors; prepares and submits bank deposits; performs daily reconciliation of cash receipts and prepare daily cash report; and balances cash drawer.
    • Assists customers and employees by providing information, explains tax and fee schedules, and answers questions in a professional manner via phone, in-person, or electronic communications.
    • Calculates, prepares, and processes billings, notices, final bills, and related correspondence for accounts receivable, business licenses, animal licenses and residential and commercial utility accounts; utilizes mail merge templates; reviews and verifies posting reports.
    • Generates, reviews, and validates recurring and ad hoc Accounts Receivable (AR) bills; generates and reviews monthly aging report to ensure accuracy; enters AR invoice adjustments to resolve discrepancies.
    • Tracks, validates, and logs Transient Occupancy Tax remittances and other City receivables; creates monthly statistical reports on collections; communicates with third-party vendors to verify and reconcile payments for citation processing, ambulance billing, etc.
    • Verifies accuracy of tax and fee calculations and payments; reviews documents for accuracy and completeness prior to accepting or processing payment for department-issued permits, licenses, and certificates; informs customers of any issues with submitted documentation; issues licenses and permits; distributes and maintains parking permits; files documentation as specified by program/departmental policies, procedures, and protocols.
    • Processes orders for initial installation of water service, meters, sewer connections, and changes in billing.
    • Imports water consumption data to ERP financial/billing system; generates, reviews, and validates utility bills for residential and commercial customers; works collaboratively with Public Works to ensure accurate water meter billing and consumption reporting; investigates consumption data and prepares work orders for field staff to confirm the existence of water leaks; makes adjustments to billing as required.
    • Audits invoices against services rendered by checking vendor contracts; follows up and corrects any discrepancies in invoice transmittals, billed prices, discounts, and terms of payment; and withholds payments of invoices pending submission of sufficient evidence for claims.
    • Contacts vendors to resolve errors, reconciles statements, and processes invoices for payment.
    • Generates reports for delinquent accounts; contacts customers regarding set-up of payment plans; and initiates collection procedures for lack of payment.
    • Compiles and verifies data from a variety of sources for accuracy and completeness; operates cashiering system and enters data into ERP financial/billing system; inputs adjustments and corrections; and generates reports as scheduled and/or requested.
    • Provides administrative support to the Department or Division on special projects that may require research, surveys or other administrative functions; checks and tabulates statistical and financial data; collects and compiles required information to put into a written report, spreadsheet and/or public outreach materials.
    • Reviews program budget at cursory level.
    • Communicates with other departments, coordinates with field personnel and distributes work (e.g. large mailings, sorting, filing, etc.) to clerical staff.
    • Periodically provides intermittent relief for the City’s receptionist; maintains electronic and historical records; opens and distributes the mail.
    • Account Specialist II may train Account Specialist I.
    • Performs other related duties as assigned.


    MINIMUM QUALIFICATION GUIDELINES

    Education/Training/Experience:

    Account Specialist I:
    • High school diploma or G.E.D. is required.
    • One (1) year of customer service, cash handling, or clerical experience including some financial and statistical record keeping is required.
    • An Associate of Arts (A.A.) degree is desirable.

    Account Specialist II:
    • High school diploma or G.E.D. is required.
    • Two (2) years of increasingly responsible experience in customer service, cash handling and reconciliation, preparation and maintenance of financial, billing and related statistical records is required.
    • An Associate of Arts (A.A.) degree is desirable.


    Licenses/Certificates/Special Requirements:
    In accordance with California Government Code Section 3100, City of Manhattan Beach employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State.

    Knowledge of:
    Basic mathematical principles, financial record keeping practices and procedures, including elementary accounting, and modern office practices, procedures, and equipment; customer service techniques; general City codes and ordinances; and administrative rules and regulations affecting departmental operations.

    Ability to:
    Operate an ERP financial and billing software system; a 10-key calculator; Microsoft Excel, Word, and Outlook; maintain accurate and clear financial and statistical records; understand, interpret and successfully communicate the principles, rules, regulations, and procedures involved in the area of assignment; communicate effectively verbally and in writing; use sound judgment and confidentiality in maintaining critical and sensitive information; shift priorities as departmental workload demands require; and work cooperatively and effectively with others.

    APPLICATION & SELECTION PROCESS

    The application filing deadline is Sunday, August 3, 2025.

    All applicants will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training, and education, as submitted, will be invited to participate further in the selection process. Meeting the minimum requirements listed in this job announcement does not guarantee advancement in subsequent phases of the selection process. The selection process may be changed as deemed necessary by the City Human Resources Department.

    The selection process will consist of the following component and weight: Oral Interview (100%) * The oral interview exam is tentatively scheduled for August 11, 2025.

    If you need special assistance in the recruitment process, please contact the Human Resources Department at (310) 802-5258.

    NOTE: The provisions of this brochure do not constitute a contract, express or implied, and any provisions contained in this bulletin may be modified or revoked without notice.

    The City of Manhattan Beach offers a generous benefits package to full-time and eligible employees including PERS medical plans, dental, vision, long-term and short-term disability, tuition reimbursement, and more.
    _______________________________________________________________________
    To see detailed information about Teamsters bargaining unit benefits, please visit our benefit page on the City's official website.

    _______________________________________________________________________
    Part-time employees are enrolled in PARS (Public Alternate Retirement System). All part-time and seasonal employees contribute 7.5% each pay period on a pre-tax basis. If an employee reaches 1,000 hours within a fiscal year (July 1st to June 30th) or is already a CalPERS member, then they are enrolled in CalPERS (Public Employees Retirement System).

    The City complies with California Labor Code 245-249 by providing paid sick leave for part-time hourly employees accordingly.

    The City of Manhattan Beach does not provide medical/dental/vision benefits to part-time employees. Eligible employees enrolled in CalPERS may opt into a CalPERS medical plan.

    Closing Date/Time: 8/3/2025 11:59 PM Pacific
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Government Sales Jobs for Aspiring Professionals

Top Government Sales Jobs for Aspiring Professionals

Government sales roles offer a dynamic career path, providing opportunities to work with various agencies to supply essential products or services. These jobs require a deep understanding of government procurement processes, relationship-building skills, and sometimes the ability to work full-time across different time zones.

Government sales present unique challenges for aspiring professionals but can lead to gratifying careers across various industries. Here’s what you need to know.

Top Government Sales Jobs for Aspiring Professionals

 

What Are Government Sales Jobs?

Government sales involve working with public agencies to meet their procurement needs. Whether in technology, healthcare, finance, or other sectors, professionals in this field must master the intricacies of the government procurement and bidding process.

These processes may involve verification steps, such as verifying you are human or waiting for browser security checks, ensuring only qualified vendors can proceed. Professionals must understand the complexities of government sales while ensuring that sites and services are correctly connected to meet government standards.

Professionals in these roles must:

  • Understand complex procurement regulations, ensuring the success of all verification steps, such as Ray ID identification.
  • Build and maintain relationships with government decision-makers while navigating lengthy sales cycles.
  • Handle browser security checks to ensure site security before proceeding with sales and connection processes.
 

Key Skills and Qualifications

A successful government sales professional must be well-versed in several key areas:

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  • Understanding of Government Procurement: Familiarity with systems that require site verification processes, such as verifying security through a browser connection and handling Ray ID or full-time processing steps.
  • Business Development Experience: Identifying opportunities and ensuring that sales site requirements are met, often requiring verification to proceed with government procurement.
  • Communication and Interpersonal Skills: Professionals must respond quickly and efficiently to government agencies, often under tight deadlines.
  • Educational Background: A bachelor’s degree in business, engineering, or a related field is typically required, with additional certifications in government procurement being an advantage.
 

Career Paths in Government Sales

There are several career opportunities available in government sales, each with its focus:

  • Government Sales Manager: Oversees the overall sales process, ensuring security protocols are met when working with different sites and systems across various agencies.
  • Business Development Manager: This position focuses on identifying new opportunities within the government sector, ensuring connections to the right agencies, and meeting date-specific targets.
  • Account Manager: Manages relationships with existing government clients and ensures their needs are met securely and efficiently through constant connection and updates.
  • Sales Engineer: Supports the technical side of government sales, ensuring systems like browser security are in place and that government sales processes comply with verification steps.
  • Government Sales Representative: Works directly with government agencies to establish new sales opportunities, handling everything from initial security checks to final Ray ID confirmation.

Job Search Resources

For those looking to break into the field or expand their government sales career, there are numerous resources available:

  • USAJOBS: This site lists government-related roles, including sales positions across different agencies. It ensures that full-time and secure employment opportunities are provided.
  • LinkedIn: A valuable tool for networking, LinkedIn allows professionals to explore government sales jobs and verify their qualifications.
  • Government Sales Jobs: A specialized platform focusing on job listings in this niche, ensuring connection to the right opportunities.
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  • Washington Post Jobs: Ideal for those seeking employment in Washington, D.C., where many government sales positions are concentrated.
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Tips for Breaking into Government Sales

Aspiring professionals can improve their chances of landing a government sales role by:

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  1. Building Relationships: Networking with government officials and procurement professionals is critical to getting full-time positions and meeting site qualifications.
  2. Understanding the Process: Familiarity with procurement, browser security, and verifying that you are human (via systems such as Ray ID) can be crucial for success.
  3. Gaining Business Development Experience: Demonstrating experience in sales and development is a must, especially when you are responsible for ensuring a secure site connection.
  4. Certifications: Pursuing certifications in government contracting and procurement adds credibility.
  1. Networking: Engaging with peers through professional sites can help verify opportunities and update you with security trends.
 

Salary Ranges and Benefits

Government sales jobs can vary greatly in salary, depending on the industry, location, and experience level. On average, salaries range from $60,000 to $120,000 per year. In addition to competitive pay, these positions often offer comprehensive benefits packages, which may include:

  • Medical, dental, and vision coverage.
  • Access to retirement plans such as 401(k) options.
  • Full-time positions with secure employment terms and benefits.
 

Education and Training

Most government sales roles require a bachelor’s degree in a relevant field like business, engineering, or public administration.

Additionally, certifications in government contracting and procurement can be helpful. Training programs are available through organizations like the National Contract Management Association (NCMA), which helps aspiring professionals understand the verification processes, security protocols, and necessary qualifications for successful careers.

Industry Trends in Government Sales

The field of government sales is constantly evolving. Key trends shaping the future include:

  • Cybersecurity and Site Security: Ensuring that government sites are properly secured and verified is becoming increasingly important. Sales professionals must be prepared to handle browser security checks and verification processes, especially during bidding stages.
  • Cloud-Based Solutions: Government agencies are moving towards cloud-based systems, creating more opportunities for those in technology sales.
  • Artificial Intelligence (AI): AI plays a growing role in government procurement and sales automation, enhancing business opportunities and improving efficiency.
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  • Customer Service Excellence: Building strong relationships with agencies is crucial for long-term success in government sales, especially when responding to evolving site security requirements.
 

Business Development Strategies

Successful professionals in government sales can use the following strategies:

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  • Identify Opportunities: Stay aware of government procurement needs, from verifying site connections to ensuring secure system access.
  • Build Relationships: Cultivate solid and long-lasting relationships with decision-makers in government agencies to facilitate sales.
  • Use Sales Tools: Leverage CRM tools and automation to streamline the sales process and ensure that everything, from initial verification to full-time sales, runs smoothly.
  • Stay Informed: Be proactive about changes in government procurement processes, ensuring that your site and sales strategy are fully secure and in line with regulations.
 

Conclusion

Government sales offer a rewarding career path for aspiring professionals who can navigate complex processes and ensure proper security protocols. Whether verifying browser connections or securing contracts, professionals in this field can expect a dynamic and fulfilling career by staying informed, building relationships, and following best practices. Government sales can lead to long-term success if the necessary qualifications, site updates, and verification steps are met.

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