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  • Permit Specialist

    Houston, Texas United States HOUSTON AIRPORT SYSTEM Full Time $1,949.31 - $2,009.60 Biweekly Apr 19, 2026
    Houston Airport System Employer:

    HOUSTON AIRPORT SYSTEM

    OUR STORY | HOUSTON AIRPORT SYSTEM The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region. OUR MISSION We exist to connect the people, businesses, cultures and economies of the world to Houston. OUR VISION Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated. OUR HISTORY   In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport. As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984.  Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.  

    Apply Now View job Employer Profile

    Job Description

    POSITION OVERVIEW

    Applications Accepted From: ALL PERSON INTERESTED

    Service Line/Section: Houston Permitting Center/Building Code Enforcement/Permits
    Reporting Location: 1002 Washington Ave.
    Workdays & Hours: Monday - Friday, 8:00 AM - 5:00 PM*
    *Subject to change

    DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
    The Houston Permitting Center (HPC) is looking for a Permit Specialist to join our team in an office-based role supporting our customers. This individual is an important team member that guides customers through their permitting challenges and solves problems each day. As a Permit Specialist, you serve as the face of the HPC and as a link between other City staff in plan review, engineering, inspections, and IT.

    At the Houston Permitting Center, our work moves fast, and our goal is to deliver exceptional service to our customers in person, online, and over the phone. A day in the life of a Permit Specialist is highly variable based on customer needs and volume. Some days you will be on the frontline, serving customers in person, and other days you will be in the back office serving customers via email, phone, and live chat.

    In this position, you will be responsible for:
    • Processing permit applications - Assist customers with applying for a variety of permits, such as building, piers, demolition, and trades. Ensures all permit applications and related documents are complete, accurate and in compliance with applicable codes, ordinances and regulations.
    • Set up permit fees - Set up the permit fees within the permitting system and issue sales order for payment in person or online.
    • License and bond registration - process first-time license registrations and renewals for fire alarm, fire sprinkler, and earth hauling contractors, and verifying sidewalk and driveway bonds
    • Addressing and name changes - assign and verify addresses of buildings and other structures to ensure coordination between utilities and emergency services. Update projects for changes to the address, contractor, applicant, or occupant.
    • Certificate of Occupancy and Compliance - process requests for Certificates of Occupancy or Compliance for new construction projects
    • Customer support and education - respond to inquiries for general information on permitting processes and procedures through the email, live chat, and over the phone. Assist with the release of holds and other project issues. Collaborate with Communications to create or deliver training and other materials to educate customers on the permitting process.
    • Technical support - Liaise between IT staff and customers to resolve technical issues with the permitting systems and/or facilitate remedies.
    • Serving in a lead capacity - may serve as a shift leader for other Permits Techs and Aides to monitor daily workflow, assist with scheduling, and provide guidance to less experience team members. Help create and maintain training materials and knowledge articles.
    • Performs other duties as assigned
    Your effectiveness in this position will depend on your ability to:

    • Communicate clearly and professionally - Our customer base is diverse, not just in languages spoken, but also in construction and permitting experience. A Permit Specialist must communicate with respect, courtesy, and clarity in a variety of service channels, and know how to adapt their communication style to meet customer needs.
    • Think critically and problem solve - Resolving permitting issues on behalf of customers can be complex and requires a Permit Specialist to build strong working relationships internally and across city departments. They just be able to take ownership and use good judgement to resolve problems.
    • Understand general construction principles and practices - Understands the functions of all sections requiring permits, such as Water, Planning, Flood, Storm HAS, Traffic, Fire, Sprinklers, Haz-Mat, Electrical, Plumbing, Mechanical, Health-Food and Health-Pool.
    • Adapt to change - The Houston Permitting Center is undergoing rapid change, moving away from legacy permitting system to a modern, workflow-driven permitting system. The selected candidate must be willing to embrace new technology and processes
    We’re committed to your success, but we expect our team members to be equally invested. We’re looking for someone who’s not afraid of a challenge and eager to grow with us.

    Who are we
    When you join the Houston Permitting Center, you’ll be part of a dedicated team that provide services for safe community development through the permitting, plan review, and inspection of public and private construction. Our team members issue over 400,000 permits, review 77,000 projects, and conduct 800,000 inspections every year. The Houston Permitting Center is committed to our department’s Five to Thrive values as principles that guide
    our work with customers and team members - Respect, Ownership, Communication, Integrity, and Teamwork. We intend to “roc” it every day!

    WORKING CONDITIONS
    The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials up to 10 pounds. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances.
    There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. The individual has discretion about walking, standing, etc.

    This is a Department of Houston Public Works Emergency Management position at the Tier III Level.

    MINIMUM REQUIREMENTS

    EDUCATIONAL REQUIREMENTS

    Requires a high school diploma or a GED.

    Preferences: Proficiency in the following systems: iPermits, PDox and ILMS. Knowledge of how to research using GIMS, HCAD and HAS.

    EXPERIENCE REQUIREMENTS

    Three (3) years of experience as a Permit Technician/Permit Technician Aide, with at least one (1) year as a Permit Technician, are required.

    Substitution: An Associate’s degree in a related field may substitute for two years of the experience requirement.
    A Bachelor’s degree in a related field may substitute for the education and experience requirements.

    LICENSE REQUIREMENTS

    None

    PREFERENCES

    The ideal candidate should have some of the following skills or experience:
    • Bilingual in English and Spanish
    • International Code Council (ICC) Permit Technician certification or willing to obtain certification within six months of employment
    • Strong communication skills, including written and verbal skills
    • Proficient in using technology
    • Experience using ILMS/iPermits, ProjectDox, Infor, or similar electronic permitting and plan review systems
    • Experience using live chat or customer experience (CX) software, such as Oracle Service Cloud or Microsoft Dynamics
    You don’t have to check every preference box to be a great candidate. So long as you bring your passion for people and problem solving, we’ll invest in you to take care of the rest. If you think you’ve got what it takes, we encourage you to apply.

    **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

    GENERAL INFORMATION

    SELECTION/SKILLS TESTS REQUIRED

    The selection process will involve application review and/or interview. The department may administer skills assessment test.

    SAFETY IMPACT POSITION

    No - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

    Pay Grade: 16

    APPLICATION PROCEDURES

    Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during the active posting period. Applications must be submitted online at: www.houstontx.gov .

    To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832-395-6032). If you need login assistance/technical support call 855-524-5627. If you need special services or accommodation, call (832-393-6737), (TTY 7-1-1).

    Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

    All new recruits and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

    Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM .

    EOE Equal Opportunity Employer

    The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

    The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
    • Medical
    • Dental
    • Vision
    • Wellness
    • Supplemental Insurance
    • Life insurance
    • Long-term disability
    • Retirement pension
    • 457 deferred compensation plan
    • Employee Assistance Program
    • 10 days of vacation each year
    • 13 city holidays, plus one floating holiday
    • Compensable Sick Leave
    • Personal Leave
    • Flexible schedules
    • Hybrid-Telework for eligible positions
    • Professional development opportunities
    • Transportation/parking plan
    • Section 125 pretax deductions
    • Dependent Care Reimbursement Plan
    • Paid Prenatal, Parental and Infant Wellness Leaves
    • Healthcare Flexible Spending Account
    For plan details, visit http://www.houstontx.gov/hr/benefits.html

    Closing Date/Time: 4/30/2026 11:59 PM Central
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Planning and Development Jobs: A Guide to Career Opportunities and Growth

Top Planning and Development Jobs: A Guide to Career Opportunities and Growth
 

Introduction to Planning and Development Careers

Planning and development careers play a pivotal role in shaping cities, towns, and regions by balancing community needs, economic growth, and environmental sustainability. Professionals in this field must comprehensively understand planning law, community development, and real estate development. The job market in this sector is diverse, offering roles across the public, private, and nonprofit sectors.

 

Types of Planning and Development Jobs

  1. Urban Planner: Responsible for developing comprehensive urban designs that guide the future growth of cities, including transportation systems and land use.
  2. Community Development Manager: This position leads initiatives related to community development, including affordable housing projects and urban renewal efforts.
  3. Real Estate Developer: Focuses on creating and managing both commercial and residential real estate projects.
  4. Historic Preservation Specialist: Works to conserve and protect historic buildings, ensuring they remain integral to the community’s cultural identity.
  5. Economic Development Director: Develop strategies to foster economic development and enhance the financial prosperity of a town or region.
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Planning and Development Job Roles

Job roles in the planning and development field are diverse, with each position offering unique responsibilities and opportunities for impact.

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  1. Data Analysis: One key task in many planning jobs is conducting data analysis to inform project decisions.
  2. Stakeholder Collaboration: Working with various stakeholders, such as residents, local governments, and businesses, is critical for the success of any project.
  3. Project Management: Overseeing construction and development projects from planning to implementation requires strong leadership and organizational skills.
  4. Compliance with Planning Law: To avoid legal challenges, projects must meet the requirements of local planning law.
  5. Environmental Considerations: Incorporating environmental regulations into land and urban design plans is becoming increasingly important in modern development.
 

Planning and Development Skills and Qualifications

Successful careers in planning and development demand a blend of formal education, analytical skills, and interpersonal communication abilities. Common qualifications include:

  1. Educational Background: A bachelor’s degree in urban planning, real estate, or community development is often required.
  2. Analytical Skills: Strong data analysis and problem-solving abilities are crucial for identifying solutions to complex challenges.
  3. Stakeholder Communication: Effective communication with stakeholders, from residents to government officials, is key to implementing successful projects.
  4. GIS Knowledge: Experience with Geographic Information Systems (GIS) is often necessary for land use planning and urban design projects.
  5. Planning Law Expertise: Familiarity with planning law and local regulations is critical for ensuring that projects comply with legal and zoning requirements.
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Careers In Government
 

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Planning Law and Policy

Understanding planning law and policy is essential for professionals in this field. Zoning regulations, land use laws, and historic preservation policies all impact the design and execution of planning projects.

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  1. Zoning and Land Use: Knowledge of zoning regulations and land use policies is essential for ensuring that developments align with local rules.
  2. Community Development Policies: Community planners must be familiar with programs designed to promote economic development and social equity.
  3. Historic Preservation: Professionals must understand preservation laws to protect historic sites while fostering modern growth.
  4. Environmental Regulations: Keeping projects compliant with environmental policies, particularly those related to land use and sustainable urban design, is increasingly important.

Industry Trends and Best Practices

Professionals in the planning and development field must stay informed about emerging trends and best practices to remain competitive.

  1. Sustainable Development: There is a growing emphasis on creating eco-friendly developments prioritizing energy efficiency and green spaces.
  2. Inclusive Community Development: Planners are incorporating strategies that ensure all community members, regardless of background, can benefit from community development projects.
  3. Innovative Urban Design: Cutting-edge designs focus on making cities more livable and adaptable to future challenges, such as climate change.
  4. Technology and Data Analysis: Advanced technology, like GIS and big data, has revolutionized how professionals approach urban design and planning.
  5. Effective Stakeholder Engagement: Public input and collaboration are now seen as crucial components of any successful project, ensuring that the needs of all residents are considered.
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Job Search and Career Development

Building a career in planning and development involves more than just technical expertise; networking and continuing education play significant roles.

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  1. Networking: Building connections with professionals in related fields can open doors to new job opportunities and collaborative projects.
  2. Staying Current with Industry Trends: Regularly updating your knowledge of industry trends, especially in areas like historic preservation and economic development, will keep you competitive in the job market.
  3. Professional Development: Pursuing certifications like the American Institute of Certified Planners (AICP) can significantly boost your credentials.
  4. Portfolio Development: Creating a solid portfolio that showcases your ability to manage and deliver successful projects is crucial for career advancement.
  5. Job Boards and Search Engines: Keeping an eye on job postings in cities like San Antonio, Austin, or NY, hubs for development projects, is a great way to explore job opportunities.
 

Conclusion

Careers in planning and development offer a wide range of opportunities for professionals looking to positively impact their communities. From urban design to historic preservation and economic growth, the possibilities are vast. You can build a rewarding career in this dynamic planning law by honing data analysis skills and staying up-to-date with industry trends.

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