Workers' Compensation Return to Work Coordinator

The Position

Bargaining Unit: Local 21 - Non-Supervisory Management

Why join the Contra Costa County Risk Management Department?
Contra Costa County Risk Management Department is seeking one (1) Workers’ Compensation Return to Work Coordinator to join our Workers’ Compensation Claims Unit.

The Workers’ Compensation Return to Work Coordinator will report to the Assistant Risk Manager - Workers’ Compensation and is responsible for managing the County’s Return to Work Program. This program facilitates the return to work of industrially injured/disabled employees within the County. The Return to Work Program objective is to provide work for temporarily industrially injured/disabled employees through restricted duty to reduce disability and workers’ compensation costs, maximize productivity, minimize the loss of human resources and promote full and prompt recovery with the return of the employee to productive employment.

The County is unique in that it is self-insured and self-administered in providing workers’ compensation benefits to the frontline, public safety, and internal service employees of the County. The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service.

The Workers’ Compensation Claims Unit is a small and dedicated unit within the Risk Management Team. Each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team

We are looking for someone who is:

• Goal oriented and focused on finding solutions
• Good at building relationships and collaborating with others
• Skilled at verbal communication with the ability to provide information clearly and concisely
• Able to adapt to situations that are dynamic in nature
• An active listener and able to handle adversity

What you will typically be responsible for:

• Working with multiple county department’s regarding temporary work restrictions
• Answering questions from county department staff, employees, and Labor Union Representatives about the Return to Work Program
• Administering and managing one or more monthly Return to Work Committee meetings
• Advising and meeting regularly with County Department Workers’ Compensation Coordinators

A few reasons you might love this job:

• You will be part of a dynamic team
• You will have the opportunity to work a hybrid remote schedule
• You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website

A few challenges you might face in this job:

• You will be expected to manage multiple assignments with competing deadlines in a fast-paced environment
• You may interact with clients that are upset and/or confused
• You will manage conflicting sets of circumstances

Competencies Required:

• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Self-Management: Showing personal organization, self-discipline, and dependability
• Listening: Fully comprehending spoken communication
• Presentation Skill: Formally delivering information to groups
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Professional Impact: Presenting self as a positive representative of the organization
• Business Process Analysis: Defining, assessing, and improving operational processes and workflow
• Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams
• Leveraging Technology: Applying technology for improvements in organizational efficiency and effectiveness

To read the complete job description, please visit the website here

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

Education: Possession of a Bachelor's degree or higher from an accredited college or university.

Experience: Three (3) years of full-time experience in coordinating services as they relate to state and federal disability related laws such as Fair Employment Housing Act and American Disabilities Act (FEHA/ADA), for an employer or consulting agency, one (1) year of which must have been working with industrially injured/disabled employees.

Substitution Experience: A Master’s degree in Psychology, Career Counseling, Rehabilitation Counseling, Public Policy, Public Administration, or a closely related field, or a law degree may be substituted for one (1) year -of experience. There is no substitution for the one (1) year of working with industrially injured/disabled employees.

Substitution for Education: Additional experience of the type noted above may be substituted for the required education on a year-for-year basis, up to a maximum of two (2) years.

Selection Process

• Application Filing: All applicants must apply on-line at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying.
• Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
• Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)
• Final Selection Interviews: These will be scheduled by the department once the eligible list is established.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Amanda Monson at amanda.monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 4/30/2025 11:59 PM Pacific

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• Contra Costa County Human Resources Department

• 925-655-2100

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