Computer Information Technologist I - Information Technology Department

Location: Missouri Circuit Courts

Why you'll love this position:

A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community.

We are recruiting to fill a Computer Information Technologist I position to perform entry-level professional and technical work in computer systems analysis, design, programming and/or the administration of a mainframe, midrange or microcomputer environment. An employee in this class is responsible for assisting in the analysis, design, programming, administration, and configuration of computer hardware and/or software of limited complexity in a mainframe, midrange and/or microcomputer environment. Work may be in support of areas such as applications, Internet, operating systems, database and network administration. Duties may include providing customer support or assistance with more complex work and/or troubleshooting basic hardware and/or software problems.

General Duties:

Provide professional and technical work in the Information Technology Department which will include the following: works with computer systems for installation, configuration, problem definition and resolution. This position is responsible for the set up, maintenance and training of 'For The Record' computers; and set up and support of audio visual equipment throughout the facility. In addition, this position provides hardware and software support to court personnel; maintains and upgrades personal computers, and printers; instructs users in the use of common software, including operating systems (e.g. Windows10, Windows11, MS Word, MS Excel, and MS Access); installs and configures personal computer peripherals, install approved software as required; serve as contact person for various outside help desks; and perform other duties as assigned. (Applicants must work well with general supervision.)

• Designs, writes, maintains, documents and tests computer programs of limited complexity and clearly defined segments of more complex programs.
• Responds to questions from customers needing assistance; identifies problem source (hardware, software or operator error) and resolves basic problems; refers and discusses problems with supervisor or other designated contacts, as appropriate.
• Develops simple query programs to generate reports upon customer request.
• Serves as support person/customer contact for systems of limited complexity, and/or supports a limited number of systems of higher complexity.
• Assists with the review of new software applications prior to full implementation to determine ease of use and detect potential problems.

Minimum Qualifications:

Graduation from an accredited four-year college or university with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas. (Computer information technology systems experience such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a mainframe, midrange and/or microcomputer environment may be substituted on a year-for-year basis for deficiencies in the stated education.)

OR

One year as a Computer Information Technologist Trainee.

Preferred Qualifications:

• Working knowledge of the principles of computer programming and systems analysis, design, testing and documentation.
• Working knowledge of the general operating principles and capabilities of computer hardware and software.
• Working knowledge of software reference libraries and related utility programs.
• Working knowledge of computer security systems and procedures.
• Working knowledge of computer networking and telecommunications.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck.

Please send inquires regarding this position or questions regarding employment with the Missouri Judiciary to: Sharia.Phillips@courts.mo.gov

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• State of Missouri

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