Building Services Manager

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation from an accredited high school or equivalent, plus seven (7) years of experience in a related field, including three (3) years of experience in a supervisory capacity.
• One (1) additional year of education may substitute for one (1) year of the required experience with a maximum substitution of three (3) years.

Licenses or Certifications:

• None.

Notes to Applicants

About the job:
The Building Services Department is looking for a talented Building Services Manager to oversee a property, or portfolio of properties, owned and operated by the City of Austin. In this dynamic role, you’ll be at the heart of building operations, managing tenant needs, coordinating essential safety and legal inspections, and collaborating with key internal teams on maintenance, capital improvements, space planning, and rent allocation.

As a Building Services Manager, you will:

• Take charge of day-to-day property management and tenant relations, ensuring top-notch service and satisfaction
• Coordinate crucial safety and legal inspections to keep everything compliant and secure
• Partner with internal teams to drive maintenance projects, capital improvements, and strategic space planning
• Oversee general property management duties to maintain a high standard of operations
• Work closely with custodial, security, and trades divisions to ensure seamless service delivery

If you’re ready to take your career to the next level and play a key role in the success of a growing department, we want to hear from you!

About working for Building Services and the City of Austin:
Click here to watch the City of Austin Recruitment Video!

Working with Building Services provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• The Employment Record should be complete with job titles, employment dates, and specific job duties, functions, and responsibilities for each position held.
• If you are selected as the top candidate, starting salary will be based on overall relevant experience from your application.
• The responses to the supplemental questions inquiring about experience should be reflected on your application.

Criminal Background Investigation:
The position requires a criminal background investigation.

Assessments:
Assessment(s) may be administered as part of the interview process.

If you are selected as a top candidate:
Verification of your education (which may include high school graduation or GED , undergraduate and/or graduation degrees) will be required. You must provide proof of education from an accredited organization/institution.

Military/Veteran Interview Preference:
Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

Travel:
If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Please note that the Department may close the job posting at any time after seven (7) days.
Pay Range
$33.49 - $42.71

Hours

• Monday - Friday, 7:30 a.m. to 4:30 p.m.
  • Hours may vary depending on work demands and business needs.
  • Evening, weekend and holiday work may be required.
  
  
  
• This position is Exempt from overtime.

Job Close Date 04/30/2025 Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Varies by work location Preferred Qualifications
Preferred Experience:

• Certification, or the ability to obtain within 6 months of hire, in one or more of the following: Real Property Administrator ( RPA ), IFMA Certified Facility Manager ( CFM ), Facilities Management Administrator ( FMA ), Certified Property Manager ( CPM ), Certified Green Building Professional ( CGBP ), Leadership in Energy & Environmental Design ( LEED ) certification, or other green building professional credentials.
• Professional facilities management experience in a municipal setting.
• Budget development experience as it is related to the facilities field.
• Proficiency in Microsoft Word, Excel, and Outlook and PowerPoint.
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Coordinates and supervises the activities of skill craft positions including plumbing, electrical, Heating Ventilation Air Conditioning ( HVAC ), etc., involved in minor construction, building maintenance, and related activities as well as the activities of Building and Grounds (or Custodial) staff or program. Responds to occupant needs and ensures that administrative, building, technical, and custodial staff resolves problems. Ensures that all services provided to properties are in compliance with City of Austin ( COA ) and Building Services policies, procedures, regulations, contractual obligations, and standards. Conducts periodic property inspections, recommending and/or approving alterations, maintenance, and reconditioning. Contracts for and supervises vendor services as required. Serves as primary contact with occupant department specific points of contact (SPOCs) and Building Services senior management. Develops, controls, and monitors annual budgets for operating and capital expenses, forecasting management plans, and preparing monthly performance. Evaluates the effectiveness and efficiency of programs, properties, and projects. Develops and recommends short- and long-range plans. Coordinates activities with other divisions and sections. Fosters COA and departmental safety culture and enforces safety rules. Develops and establishes goals, priorities, and procedures.

Responsibilities - Supervision and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of management and budgeting principals.
• Knowledge of maintenance operations.
• Knowledge of applicable legislation and legal requirements.
• Knowledge of financial terms and principles.
• Knowledge of advanced analytical and quantitative skills.
• Skill in personnel management.
• Skill in budget development and administration.
• Skill in developing and maintaining good working relationships with contractors, other City employees, and the general public.
• Skill in using applicable software applications.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Skill in oral and written communication.
• Ability to multitask and prioritize.
• Ability to provide efficient, timely, and courteous customer service.
• Ability to conduct advanced financial analysis.
• Ability to comprehend, analyze, and interpret complex documents.
• Ability to foster and develop systematic processes and continuous improvement principles.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for this position include: Graduation from an accredited high school or equivalent, plus seven (7) years of experience in a related field, including three (3) years of experience in a supervisory capacity. One (1) additional year of education may substitute for one (1) year of the required experience with a maximum substitution of three (3) years. Do you meet these minimum qualifications?

• Yes
• No

* How many years of supervisory experience do you have?

• Less than 3 years
• 3 - 4 years
• 4 - 5 years
• More than 5 years

* How many years of experience do you have coordinating building maintenance and operational activities while in a professional facilities management position?

• Less than 7 years
• 7 - 10 years
• More than 10 years

* How many years of experience do you have with sustainable building maintenance best practices using the US Green Building Council's LEED rating system?

• Less than 3 years
• 3 - 4 years
• 4 - 5 years
• More than 5 years

* How many years of experience do you have as the facilities operations point of contact to the financial team during the budget development process?

• Less than 3 years
• 3 - 4 years
• 4 - 5 years
• More than 5 years

* Which of the following professional certifications do you currently hold? (Select all that apply)

• Real Property Administrator (RPA)
• IFMA Certified Facility Manager (CFM)
• Facilities Management Administrator (FMA)
• Certified Property Manager (CPM)
• Certified Green Building Professional (CGBP)
• Leadership in Energy & Environmental Design (LEED)
• Other green building professional credential(s)
• None of the above

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Check.

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

Optional & Required Documents

Required Documents Resume Optional Documents

• 

• City of Austin

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